I am delighted to share with you our recent results from our customer survey showing 98% of our customers being satisfied with our quality of products and service.   In line with our vision of being the national leading provider of name badges,  we are passionate about measuring how we are performing and customer feedback is essential as part of this process.    If you can measure it you can manage it is the moto!  I know the team here might be fed up with me personally quoting this week in week out however I love it!

Our highest source of new business comes from customer referals and I have shown below some examples of the actual feedback from the clients

 Lauren was first class and totally helpful. Got it right first time, thank you

Si has been great to deal with and very responsive. The team were patient as I sent the sample back several time tyring to match the colour.

Really appreciated your outstanding customer service in redoing our badges with a better picture! The new badges look fantastic and the members were thrilled. Simon was a delight to deal with and made the process easy. Well done and many thanks. Perhaps put on your documentation that you require an eps file for printing quality and this can only be achieved by …..You can’t change a jpeg or other file over to an eps as the resulting artwork will be compromised. A learning curve all round. Merry Christmas

Excellent service and the product was sold at a very competitive price

About Signal Advantage: Name Badges are wonderful introductory tools. Companies are increasingly recognising their importance in the customer relationship process. They are a vital business tool. Signal Advantage understands this. For 15 years, the principles of Signal Advantage has been promoting, designing, manufacturing and supplying name badges, button badges, metal badges, name tags, and badge holders around the globe. We have experienced, first hand, the enormous growth of these essential business tools.Our business has been built on the philosophy of 100% customer satisfaction in line with the customer focus element of our vision. Our goal is for 100% client retention.Understanding that you need more than just our great products, we pride ourselves on our service – we will help you every step of the way to ensure you receive the best possible product for your needs – on time, every time – we are here to help. Signal Advantage services Australia wide including Sydney, Brisbane, Gold Coast, Melbourne and Perth